Services

Full cycle - from audit to real operation.

We combine business consulting with deep technical expertise.

Consulting and Process Audit

In-depth diagnostics of your operational processes and a clear plan for automation.

How it works

1
Initial meeting and scope
Week 1
We define the objectives, critical processes and your project team.
2
Interviews and observation
Weeks 1-2
We talk to the key roles and observe the real work on the ground.
3
Process maps
Weeks 2-3
We describe the current flows in BPMN, with points of delay and duplication.
4
Analysis of differences and estimation of effect
Weeks 3-4
We benchmark against established practices and value each initiative.
5
Development plan and presentation
Weeks 5-6
We submit a prioritized 12-month plan to management.

From solution design to go-live, data transfer and team training.

How it works

1
Solution design
Month 1
We define system workflows, roles and access rights.
2
Configuration and development
Months 1-3
We customize the modules and develop only what is really needed.
3
Data migration
Month 3
We transfer items, partners and balances with double check.
4
Tests
Month 4
Your team tests real scenarios, we troubleshoot fast.
5
Role training
Month 4
Separate program for finance, warehouse, sales and production.
6
Go-live and support
Months 5-6
We launch with heavy on-site support in the first weeks.

24/7 work guarantee with clear SLA and responsible service manager.

How it works

1
Getting to know the system
Weeks 1-2
We document the environment, integrations and critical processes.
2
Negotiating SLAs
Week 2
We define 4 priority levels and response times.
3
Monitoring and alerting
Week 3
We set up monitoring for errors, system load and integrations.
4
Daily maintenance
Constantly
Single point for service desk requests with traceability.
5
Monthly maintenance review
Every month
Report on incidents, trends and suggestions for improvements.

Modules, integrations and customer portals built around your processes.

How it works

1
Survey and specification
Weeks 1-2
We specify user scenarios and acceptance criteria.
2
Prototype and interface
Weeks 2-3
We show a clickable prototype before writing code.
3
Development in stages
Weeks 3-14
Two-week stages with result display and feedback after each.
4
Integrations and tests
In parallel
We connect with ERP/CRM and cover scenarios with tests.
5
Go-live
Final 2 weeks
Go-live, user training and warranty period.