The mission of our company is focused on optimizing the efficiency of information structures and increasing the return on investment in information resources. Our company strives to offer products and services in the Bulgarian market that help businesses by optimizing resources for creating, storing, and analyzing information and simplifying business processes.

We cannot hide our joy when we receive confirmation that we are fulfilling our mission! We are grateful that, in the people we work with, we have not only clients but also partners.

As a strong, inspiring, and motivating start to the new 2021 year, we share with you the feedback from Maria Savova – ERP Manager at M Holding, on our collaboration:

“Successful project, trusted partner – this is how I would describe working with ITC Consult on the implementation of the business intelligence tool Power BI in the companies within the M Holding AD group.

For me, the success of a project is measured by:

Adherence to deadlines, complete and high-quality execution of the task, and added value of the finished product;

The life of the project after the development and implementation phase, the ability to adapt to changes in business requirements and process transformations, as well as the ability to engage and satisfy users.

Almost two years after the completion of the Power BI implementation, which was completed on time – in less than 2 months, the assessment is:

More and more users are benefiting from the information in the developed dashboards and reports;

We have the freedom and knowledge to independently adapt the visualizations and data within them;

We continue to successfully use various software systems in operational activities without worrying about data loss or discrepancies;

If needed, we can receive professional consultation from ITC Consult specialists;

Users’ appetite for business insights is heightened, and Power BI is becoming an indispensable analysis tool across all areas of the holding’s activities in both Bulgaria and the USA.

Trust in a partner is a prerequisite for achieving joint success. For projects that are crucial for accurate activity analysis and timely and correct decision-making, the most important thing is to be able to fully trust the executing company – for advice, for sharing all specific needs – such as data and visualization (visualization is particularly important for the smooth adoption of new tools by users), for budget constraints, and correct prioritization of desires, which are always multifaceted and often not precisely defined. With professionalism and patience, the team at ITC Consult developed a tool for us, investing knowledge, utility, and a quest for perfection, and at the same time taught us not only how to use it but also how to independently enhance it.

If you have reached the point where you want to quickly and easily know what is happening in your business, I wish you “the power (Power BI) to be with you” and to trust professionals like ITC Consult, who will teach you how to use it!

Maria Savova – ERP Manager at M Holding